Progressive Dental (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide on our website.
1. Information We Collect
We collect the following types of information:
- Personally Identifiable Information (PII): Information you voluntarily submit through forms on our website, including your name, email address, phone number, and any message content.
- Automatically Collected Information: Non-identifiable data such as IP addresses, browser type, pages visited, and time spent on the site, which may be collected using cookies or tracking tools like Google Analytics.
We may collect information related to your healthcare needs or interests when you submit forms requesting services.
2. Use of Your Information
We use your information for the following purposes:
- To respond to inquiries and provide customer support.
- To schedule appointments and manage patient communications.
- To improve website functionality, content, and user experience.
- To send relevant updates, offers, or educational materials if you opt in.
- To comply with applicable legal and regulatory requirements.
- To conduct internal audits, analysis, and quality assurance.
We may also use anonymized, aggregated data to identify trends and improve services.
We do not sell or rent your personal information to third parties.
3. SMS Communications
If you opt in to receive SMS/text messages from us, your phone number will be used in accordance with our SMS Privacy Policy. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying “STOP.”
By submitting your phone number, you consent to receive automated SMS messages for appointment reminders, follow-ups, and important updates. Participation is not required to receive treatment.
4. Third-Party Services
We may partner with or embed services from third-party providers, including:
- Online payment processors
- Appointment scheduling systems
- Patient financing providers
- Email and SMS communication tools
- Website analytics and marketing platforms (e.g., Google Analytics)
- Embedded services such as Google Maps, reCAPTCHA, and video platforms
These third parties operate under their own privacy policies. We encourage reviewing them prior to sharing your data.
5. Data Security
We implement commercially reasonable security measures, including access controls, secure data transmission, and staff privacy training, to protect your personal information from unauthorized access, alteration, or disclosure.
While we take steps to secure your data, no internet transmission is completely secure. We cannot guarantee absolute security.
6. HIPAA Compliance
For information related to your health data and our compliance with federal regulations, please refer to our HIPAA Notice of Privacy Practices.
7. Cookies and Tracking Technologies
Our site uses cookies, session storage, UTM tracking, and similar technologies to enhance your experience. These tools help us understand user behavior, track referral sources, and improve functionality.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some site features may not function properly without them.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal information from a child under 18, we will delete it promptly.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us: